Terms and Conditions for Shree Ramsharnam Logistics Services
Welcome to Shree Ramsharnam Logistics! These Terms and Conditions ("Terms") govern your use of our logistics services, including transportation, warehousing, cargo handling, and related services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
1. Services Provided
Shree Ramsharnam Logistics offers a wide range of services including:
- Transportation Services: Full Load (FCL) and Part Load (LCL) shipping.
- Cargo Handling: Safe and secure handling of cargo shipments.
- Warehousing Solutions: Storage of goods with various facilities including climate-controlled environments.
- Parcel and Courier Services: Fast and reliable parcel delivery across India.
- Loading and Unloading Services: Professional handling of goods during loading/unloading operations.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information regarding the goods being transported or stored.
- Ensure that the goods comply with all relevant legal and regulatory requirements, including import/export regulations.
- Pay for services promptly according to the pricing structure and agreed-upon terms.
- Properly package goods to prevent damage during transportation and handling.
3. Pricing and Payment
- Pricing: Our services are priced based on factors including the type of service, distance, weight, volume, and storage duration. Prices may be subject to change based on market conditions or changes in the scope of services.
- Payment Terms: Payments are due as per the terms agreed upon in the service contract or quotation. Late payments may incur additional charges or suspension of services.
- Invoice Disputes: Any disputes regarding billing must be reported within 7 days of receipt of the invoice. Failure to do so may result in forfeiture of the dispute right.
4. Service Limitations and Exclusions
- Liability Limitations: We are not liable for damage, loss, or delay caused by unforeseen events, including natural disasters, strikes, government regulations, or delays caused by third parties.
- Exclusions: We do not accept liability for certain types of goods, including hazardous materials, perishable items, or goods prohibited by law.
- Force Majeure: Shree Ramsharnam Logistics is not responsible for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to weather, natural disasters, or government intervention.
5. Delivery Times and Delays
- Timely Delivery: We strive to ensure that deliveries are made on time. However, we do not guarantee specific delivery times due to factors such as traffic, weather conditions, and logistical challenges.
- Delays: In case of delays, we will notify you promptly and work to resolve the situation. Delays do not entitle the customer to compensation unless explicitly stated in the service agreement.
6. Insurance and Liability
- Insurance Coverage: We offer limited liability for loss or damage to goods during transit. We strongly recommend that customers obtain additional insurance if they require full coverage.
- Claims: Any claims for damaged or lost goods must be reported within 14 days of delivery. Claims are subject to investigation, and compensation will be determined based on the nature of the damage or loss.
7. Confidentiality and Data Protection
- Confidentiality: We respect the privacy of your information and will not share your details with third parties without your consent, except when necessary to fulfill the service.
- Data Protection: We comply with all applicable data protection laws. By using our services, you consent to the collection, use, and storage of your personal data in accordance with our privacy policy.
8. Indemnity
You agree to indemnify and hold harmless Shree Ramsharnam Logistics and its employees, agents, and affiliates from any claims, damages, losses, or expenses arising from your use of our services, including any violation of these Terms.
9. Modification of Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website or as communicated to you. It is your responsibility to review these Terms periodically.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by and construed in accordance with the laws of India.
- Dispute Resolution: Any disputes arising from these Terms or related to our services will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
11. Termination of Services
Shree Ramsharnam Logistics reserves the right to suspend or terminate services if:
- You violate any of these Terms.
- We determine, at our discretion, that providing services is no longer feasible.
- Payment is not made as agreed.
Upon termination, you will be responsible for any outstanding fees for services rendered up to the point of termination.
12. Contact Us
If you have any questions or concerns about these Terms, please feel free to contact us:
- Email: info@shreeramsharnamlogistics.in
- Phone: +91 9512940448
- Phone: +91 9157988983
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.